Our Online Continuing Education programs include the final exam and deliver a dated certificate and professional seal. Optional CE / CME credit for select titles is also included. Browse categories or use the Search products box.
The Certificate in Healthcare Workforce Management Proficiency (CHWMSP) course explores the key components of WFM, including staffing, scheduling, performance management, and leadership skills as well as a discussion about the tools and resources available to support WFM. This program includes an interactive AI exercise designed to engage the learner in a virtual staff member meeting followed by an HR documentation requirement.
Effective workforce management (WFM) in healthcare is essential for ensuring that patients receive high-quality care while maintaining operational efficiency and staff well-being. A well-managed workforce can enhance patient outcomes, reduce costs, improve staff retention, and ensure compliance with regulations. As healthcare organizations face increasing demands, understanding WFM is critical to maintaining a balanced, efficient, and responsive workforce.
At the completion of this course, the learner should be able to:
- Define and describe effective workforce management in healthcare
- Outline and Explain the Components of Workforce Management in Healthcare
- Describe Workforce Management Tools and Resources in Healthcare
- Discuss the importance of Leadership Skills in Healthcare Workforce Management
- List key trends for the future of Healthcare Workforce Management
- Demonstrate workforce management skills through interactive AI exercises
AUDIENCE: This program is intended as a professional development course of study for providers, practice managers, consultants, students in healthcare programs and others addressing medical site administration.
The final exam, PDF achievement certificate and optional CE are included. Certificates are delivered automatically at successful completion of the course following submission of form and survey.
ACCREDITATION AND APPROVALS: This pragmatic course delivers 2.0 full hours of national continuing education credit for Physicians, Physician Assistants and Nursing Professionals through our partnership with the Postgraduate Institute for Medicine and is also approved by the College of Healthcare Information Management Executives (CHIME). Click the button below for additional credit detail.
