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Our Online Continuing Education programs include the final exam and deliver a dated certificate and professional seal. Optional CE / CME credit for select titles is also included. Browse categories or use the Search products box.
Certificate of High Performance Customer Support Teams Proficiency (4SCHPTP)
Product Details
COURSE DESCRIPTION: In this workshop, participants will learn how engaging customers properly can benefit both the employee and customer. Effective customer service can improve a company's reputation.
Learning Objectives:
- Engage customers with positivity
- Manage complaints effectively
- Establish a customer forward business reputation
- Improve overall customer satisfaction
- Enhance company reputation
AVERAGE STUDY TIME: 1-2 HOURS
Completion of this course delivers a 4PRO+ CERTIFICATE OF PROFICIENCY and includes a BADGE/SEAL for the Certificate of High Performance Customer Support Teams Proficiency (4SCHPTP) course which has been reviewed and approved by the 4ProPlus Educational and Technical Advisory Boards.
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