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Our Online Continuing Education programs include the final exam and deliver a dated certificate and professional seal. Optional CE / CME credit for select titles is also included. Browse categories or use the Search products box.
Certificate of Provider-Patient Communication Proficiency (CPPCP)
Product Details
The ability to effectively communicate information can be key to building successful long-term patient–provider relationships. Positive health outcomes may be impacted by an optimistic interactive communication experience. The provider who encourages open communication may also obtain more complete information - enabling more accurate diagnosis which can potentially improve adherence to treatment plans and benefit long-term wellness. As the medical industry has moved more to data driven operations and reimbursement requirements, interpersonal aspects of patient care have diminished.
Common complaints from patients include feeling:
• ignored as practitioners are distracted by technology
• dismissed as it relates to their unique personal and cultural needs
• confused by advanced medical tools and resources
• dismissed as it relates to their unique personal and cultural needs
• confused by advanced medical tools and resources
Effective communication can address these issues, potentially improving patient adherence to treatment and reducing the need for frequent follow-up calls and visits.
Learning Objectives:
• Define and describe popular models of provider patient communication.
• Understand common challenges and strategies surrounding communication in healthcare environments.
• Review best practices for providers around communication with patients.
• Explain technology and security issues as they relate to patient communication.
• Discuss cultural sensitivity recommendations for providers.
• Demonstrate communication skills while addressing a sample patient interactive scenario.
AVERAGE STUDY TIME: 1-3 Hours
AUDIENCE: This program is intended as a professional development course of study for providers, practice managers, consultants, medical staff, students in healthcare programs, HealthIT pro's and others addressing medical site administration.
ACCREDITATION:
This course is fully accredited for continuing education, NCPD/CME and credential renewal for, Physicians, PA's, Nurses/RNs/LPNs, CHCIOs, CAHIMs and CPHIMs managers. Click relevant CE button below for credit information.
System requirements: To access 4Medapproved online courseware, you must use IE9+, Chrome 5+, Firefox 17+, Safari 5+, or any browser that supports HTML5
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